{"id":650,"date":"2010-08-08T22:16:52","date_gmt":"2010-08-09T06:16:52","guid":{"rendered":"http:\/\/experimentalmath.info\/blog\/?p=650"},"modified":"2011-07-23T18:13:09","modified_gmt":"2011-07-24T02:13:09","slug":"why-i-love-my-telco","status":"publish","type":"post","link":"https:\/\/experimentalmath.info\/blog\/2010\/08\/why-i-love-my-telco\/","title":{"rendered":"Why I love my Telco"},"content":{"rendered":"<p>I am a great fan of the intelligent use of technology. Indeed, I like David Bailey have spent a great deal of my career advocating just such use. \u00a0The story below is an unexaggerated description of one of the most frustrating encounters I have ever had with a major company. \u00a0I am left wondering whether <em>Telstra <\/em>has ever learned what it means to be a private company; to offer genuine service, honest quality assurance, and knowledgeable assistance; to use modern databases or train competent assistants. There again, when the main competition in Oz \u00a0is <em>Optus <\/em>what choice does a consumer have? Certainly my experience must have been a tad unusual or <em>Telstra<\/em> would I imagine no longer be in business. That said, I am left scratching my head at such profligate and repeated waste of time, energy and resources by everyone involved.<\/p>\n<p>See what you think (<a class=\"aligncenter\" style=\"display: inline !important;\" title=\"Talking to Telstra\" href=\"http:\/\/carma.newcastle.edu.au\/jon\/telstra.pdf\" target=\"_blank\">http:\/\/carma.newcastle.edu.au\/jon\/telstra.pdf<span style=\"color: #000000; -webkit-text-decorations-in-effect: none;\">).<\/span><\/a><\/p>\n<p>Jonathan Borwein (half of Math Drudge)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am a great fan of the intelligent use of technology. Indeed, I like David Bailey have spent a great deal of my career advocating just such use. The story below is an unexaggerated description of one of the most frustrating encounters I have ever had with a major company. I am left wondering whether Telstra has ever learned what it means to be a private company; to offer genuine service, honest quality assurance, and knowledgeable assistance; to use modern databases or train competent assistants. There again, when the main competition in Oz is Optus what choice does a consumer <\/p>\n<p>Continue reading <a href=\"https:\/\/experimentalmath.info\/blog\/2010\/08\/why-i-love-my-telco\/\">Why I love my Telco<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-650","post","type-post","status-publish","format-standard","hentry","category-essays","odd"],"_links":{"self":[{"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/posts\/650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/comments?post=650"}],"version-history":[{"count":15,"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/posts\/650\/revisions"}],"predecessor-version":[{"id":1484,"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/posts\/650\/revisions\/1484"}],"wp:attachment":[{"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/media?parent=650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/categories?post=650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/experimentalmath.info\/blog\/wp-json\/wp\/v2\/tags?post=650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}